Privacy Policy

This Privacy Policy is an electronic contract and does not require any physical, digital, or electronic signature. It is published in accordance with applicable Indian laws, including:

• The Indian Contract Act, 1872
• The Information Technology Act, 2000
• The Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011
• The Information Technology (Intermediaries Guidelines) Rules, 2011 and subsequent amendments, as applicable

By accessing or using the Website, the Customer agrees to the terms of this Privacy Policy. If the Customer does not agree with this Policy, they should not use or access the Website.

The Company shall limit the collection and use of Customer information to what is reasonably required for providing services and meeting business or regulatory requirements.

Personal information collected may include:

• Customer’s name and spouse’s name
• Date of birth
• Residential and correspondence addresses
• Telephone/mobile number and email address
• Education and occupation details
• Bank account, broking account, and demat account details
• Proof of identity and proof of address documents

The Company may also collect or retain information relating to the Customer’s use of its services, communication or call details, IP address, and browsing activity on the Website.

The Company may use cookies on certain pages of the Website to analyse website traffic, improve functionality, measure promotional effectiveness, and provide a better user experience.

• Cookies are small files stored on the Customer’s device to assist in providing services.
• Cookies may allow Customers to enter their password less frequently during a session.
• Cookies may help provide information relevant to the Customer’s interests.
• Most session cookies are automatically deleted at the end of a browsing session.

Customers may decline cookies through their browser settings. However, certain Website features may not function properly if cookies are disabled.

The Company may use Customer information for regulatory and business purposes, including:

• Verifying identity and processing applications or forms
• Processing transactions or requests
• Informing Customers about relevant products and services
• Responding to enquiries, requests, or complaints
• Carrying out administrative, research, and business activities
• Complying with applicable legal and regulatory requirements

Communication consent

By using the Website, the Customer authorises the Company, subject to applicable law, to communicate through email, phone, SMS, or other appropriate channels regarding its services, transactions, products, or offers, including where permitted despite applicable DND preferences.

The Company may share relevant Customer information with affiliates, authorised service providers, and third parties for activities such as customer service, collections, verification, and other service-related purposes.

Information may also be disclosed where necessary to:

• Comply with applicable law or legal process
• Protect the rights, interests, or property of the Company or its affiliates
• Enforce applicable product or service terms
• Verify or confirm transaction details

The Customer authorises the Company to exchange relevant information with credit bureaus, banks, financial institutions, and authorised agencies where required or permitted under applicable law or customary financial practices.

Customers shall not use the Website to host, upload, publish, transmit, modify, or share any information that:

• Belongs to another person without lawful authority
• Is harmful, harassing, defamatory, obscene, invasive of privacy, hateful, or otherwise unlawful
• Harms minors in any manner
• Infringes patent, trademark, copyright, or other proprietary rights
• Violates any applicable law
• Contains viruses or malicious software designed to damage or disrupt systems
• Threatens the unity, integrity, defence, security, or sovereignty of India

Indemnity

The Customer agrees, to the extent permitted by law, to indemnify and hold harmless Seven Eleven Leasing and Finance Limited, its affiliates, officers, directors, employees, and representatives from third-party claims, losses, liabilities, damages, or costs arising from the Customer’s access to or use of the Website.

Changes to this policy

Seven Eleven Leasing and Finance Limited reserves the right to amend or update this Privacy Policy from time to time. Customers are advised to periodically review sevenelevenfinance.com for any changes or updates.